Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return

Damages and issues
Please inspect your order when you receive it and contact us as soon as possible if the item is defective, damaged, or you received the wrong item. We will review the issue and work with you to make it right.                                                                                     If your item arrives damaged, or defective, please contact us at grgzstore@gmail.com and include your order number and photos of the item and packaging. 

Exceptions / non-returnable items
Because some of our products may be made specifically for each order, we do not accept returns for items that are personalized or customized.                                           We also do not accept returns for items that have been worn, washed, damaged, or altered after delivery. 

Exchanges
If you received a damaged, defective, or incorrect item, please contact us at grgzstore@gmail.com before returning it. We will review the issue and determine the appropriate solution, which may include a replacement or refund.

Refunds
 Once we’ve received and inspect your return, we will notify you whether your refund has been approved.                                                                                                             If approved, your refund will be issued to your original payment method. please allow additional time for your bank or credit card company to process and post the refund.                                                                                                                                                 If you have questions about returns or refunds, please contact us at grgzstore@gmail,com